Information @ BigAbstract

INFORMATION
More great reasons to buy from www.bigabstract.com!

FREE UK DELIVERY
All paintings are shipped free of charge to any UK mainland address.
Offshore destinations will be subject to a delivery charge based on volumetric weight.
Most original canvases ship to the UK within 24-48 hours, while delivering outside of the UK can take longer.
Please allow 5 working days for delivery of Giclee prints.

GREAT COMMUNICATION
We are available by phone or email to answer your every question.
You will be notified when payment is received, when your painting is finished and when it is sent and given a tracking number to follow it every step of the way from us to you.

SECURE PAYMENTS
Buy from us using paypal or use our secure cart with complete peace of mind.
Bigabstract.com accepts Visa, Mastercard, Delta, Switch, Maestro, and American Express.
You can also pay by bank transfer, cheque or even cash if we deliver in person.
The choice is yours!

7 DAY NO-QUIBBLE MONEY BACK GUARANTEE
In the event that your painting arrives damaged then please contact us by telephone or email (info@bigabstract.com) within 24 hours of receipt.
Please provide your order number, the nature of the damage and give a point of contact where you can be reached, such as mobile telephone number.
We will provide simple instructions on how to return your painting.
In this event please retain the original packaging in order to facilitate safe transit.
Big abstract will arrange to have the painting returned and will provide a full refund or replacement as you prefer.
If you change your mind about your decision to purchase from Bigabstract, you are entitled to cancel your order and receive a full refund.
If you change your mind after the goods have been delivered, then you are entitled to a full refund, within 7 working days  of receipt.
In this event the return shipping costs will be funded by you.

Your statutory rights are not affected.
BigAbstract.com is compliant with Distance Selling Regulations.

PRIVACY
None of your personal information is shared with other parties.
At no point will any collected information be used for marketing or promotional offers.
Data collected from orders and from email correspondence is held in accordance with the requirements of the UK Data Protection Act 1998.
You may request any such information at any time by contacting BigAbstract.com by email.

For further information you may wish to look at our terms and conditions page.

 

 

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